Address
Registered office address 4 Dorset Road, London, England, SE9 4QT
Work Hours
Monday to Friday: 7AM - 10PM
Weekend: 9AM - 8PM
Email Us
enquiries@vantixbio.co.uk.
FAQ
Common questions about verification, ordering, and research peptides.
What makes Vantix different from other peptide vendors?
Every batch is independently tested by Janoshik before release. We publish complete COAs (HPLC-DAD purity, LC-MS/MS identity, LAL endotoxin) for every product. QR codes on vials link directly to batch-specific results. No vendor claims, no trust-me testing — just third-party verification.
What is included in a Janoshik COA?
Three independent tests per batch:
1. HPLC-DAD Purity — Quantitative analysis showing peptide concentration and impurity profile.
2. LC-MS/MS Identity — Molecular confirmation via mass spectrometry.
3. LAL Endotoxin — Bacterial contamination screening.
All results are publicly accessible via QR scan or batch lookup. No login required.
What is your purity threshold?
All batches must meet ≥99% purity (HPLC-DAD), confirmed molecular identity (LC-MS/MS), and ≤0.1 EU/mg endotoxin (LAL). Batches that fail any test are rejected — no exceptions.
How do I verify my batch?
Scan the QR code on your vial label or visit verify.co.uk and enter your batch ID (e.g., VX-BPC10-001). You’ll see the complete Janoshik COA including chromatograms, mass spectra, and endotoxin results.
Are these peptides safe for human use?
No. All products are sold for research use only (RUO). They are not FDA-approved, not for human consumption, and not intended to diagnose, treat, cure, or prevent any disease. Vantix Bio does not provide medical advice or dosing guidance.
What payment methods do you accept?
We accept credit cards (Stripe) and PayPal. Pay with PayPal and receive a 5% discount on your order.
What is your shipping policy?
Free shipping on orders above £200+. Flat $4.65 shipping on orders under £200. All orders ship the next business day via domestic carrier. Standard shipping takes 3-5 business days. Tracking is provided automatically at fulfillment. All shipments use standard laboratory packaging with tamper-evident sealing. UK shipping.
Do you ship internationally?
We currently ship within the United Kingdom.
What is your return policy?
Returns accepted within 14 days of delivery for unopened, sealed vials only. Customer is responsible for return shipping costs. To initiate a return, email enquiries@vantixbio.co.uk with your order number and reason for return. You will receive return instructions and a refund upon receipt of the returned product. Opened vials, damaged packaging, or products stored improperly cannot be accepted for return.